Terms & Conditions

GENERAL CONSIDERATIONS AND SCOPE

  • Tranzmedia Netvision Pvt. Ltd. trading as Living in Faith / TNPL, #19, Veena Beena Arcade, Guru Nanak Road, Bandra West, Mumbai, Maharashtra - 400050 (hereinafter "TNPL") maintains the internet portal www.livingfaith.in, a Catholic online store (hereinafter "www.livingfaith.in,").
  • On www.livingfaith.in, customers will be offered goods. The offering on this site is only directed at end users of legal age. Goods will be sold in normal household quantities and bulk.
  • These terms and conditions find application in all contracts which members enter into via www.livingfaith.in, as well as all general business relationships between Living in Faith / TNPL and its customers. Living in Faith / TNPL does not accept any other terms and conditions unless explicitly stated otherwise. If periods are stated in working days, these include all weekdays except Saturday and Sunday and all statutory holidays.

USE OF Livingfaith.in

  • As part of the registration as a customer of Living in Faith / TNPL you will be asked to submit personal data. Point 14.1 is applicable in this respect. You are responsible for ensuring that the data is complete and correct. After you have completed the registration process, you will receive a confirmation of your registration by email. To facilitate access to the online service on livingfaith.in, you will be required to authenticate using your registered mobile number with us. You are obliged to treat any access data confidential and protected from access by unauthorized third parties. Living in Faith / TNPL reserves the right to refuse registration without giving reasons.
  • You indemnify Living in Faith / TNPL completely of any claim by third parties on first demand. By transmitting the contents to Living in Faith / TNPL, you grant Living in Faith / TNPL all exclusive rights of use over time, space and content without restriction, including transfer to a third party, which Living in Faith / TNPL requires for publication and dissemination, even in part, to livingfaith.in. Living in Faith / TNPL is entitled to store or release content, and reserves the right of cancellation, reduction, modification or correction of such content.
  • You may not use livingfaith.in outside the intended frame to disrupt or manipulate particular technical processes. Interventions with the intention to seek unjustified advantage to the detriment of Living in Faith / TNPL or other members will result in the immediate loss of the right to purchase on Living in Faith / TNPL and the revocation of the customer’s account as a consequence thereof.
  • You are only permitted to register and use one membership account at a time. Multiple registrations will be deleted by Living in Faith / TNPL or merged into a single account after informing you in written.
  • Living in Faith / TNPL reserves the right to issue a warning, to terminate your membership or to modify or delete content you have submitted, if you violate any of the provisions of this Section 3. Any claims for damages by Living in Faith / TNPL remain unaffected.
  • Living in Faith / TNPL owns the hashtag #LivingInFaith. When you post an image or a video using this hashtag, you agree to the use of your images on the Living in Faith / TNPL website through a syndicated service. If you do not agree to this, please send us an email at shopping@livingfaith.in 

CONTRACTUAL PARTNERS, LANGUAGE AND CONCLUSION OF CONTRACT

  • At the conclusion of contracts on www.livingfaith.in your contractual partner is solely Living in Faith / TNPL.
  • www.livingfaith.in is operated in English; www.livingfaith.in contracts are concluded exclusively in English.
  • By submitting an order by clicking "order or buy now" you make a binding contract offer. After submitting your order, you will receive a confirmation email from Living in Faith / TNPL. The confirmation email does not constitute acceptance of the contract. The declaration of acceptance of the contract consists in the shipping of the goods. When ordering multiple items, the acceptance of the contract applies only to goods actually shipped.
  • In cases where prices are displayed incorrectly on www.livingfaith.in  due to technical errors, Living in Faith / TNPL is entitled to action for nullification. The burden of proof regarding an error lies with Living in Faith / TNPL. Payments already made will be refunded immediately.

PRICES AND SHIPPING FEES

  • For orders on www.livingfaith.in  the prices which are listed at the time of your order on the product page apply. These prices are inclusive of taxes and the final price are shown in the shopping cart page.
  • The final price shall also consist of the shipping charges that are applicable on each of the products as fixed by TNPL / www.livingfaith.in
  • For returns of products, contact the Living in Faith / TNPL customer support via shopping@livingfaith.in 

PAYMENTS

  • Living in Faith / TNPL provides the payment methods credit card, debit card and netbanking payment in advance. Living in Faith / TNPL reserves the right to exclude any payment methods for individual goods and to refer to the other payment methods.
  • Living in Faith / TNPL accepts various credit cards, e.g. Visa , American Express, Mastercard. Living in Faith / TNPL will charge the invoice to your credit card immediately after receipt and dispatch of the order.

DELIVERY

  • Delivery will only be given to the shipping address provided by you. It is your responsibility that it is possible to ship to the address during normal working hours.
  • Living in Faith / TNPL ships according to the delivery timelines provided for each product. We ensure that we ship as early as possible, but for some products the timelines are longer due to availability of products.
  • Living in Faith / TNPL does not assume any sourcing risk especially with reference to a purchase by description. Living in Faith / TNPL is only obliged to ship from existing stock or from stock ordered from suppliers.
  • In some cases Living in Faith / TNPL will ship from its own production.
  • In cases of force majeure, shipping duration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy or resource scarcity, shipping difficulties, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which Living in Faith / TNPL cannot be held responsible. Starting and ending point of such shipping impediments will be communicated immediately by Living in Faith / TNPL.
  • Living in Faith / TNPL reserves the right to cancel the contract should delivery fail three times through fault of customer. Payments already made will be refunded or store credit will be given depending on the scenario.
  • Living in Faith / TNPL asks you to immediately inform the deliverer and Living in Faith / TNPL as soon as possible about obvious transport damage. Doing so has no influence on your warranty rights, but will help Living in Faith / TNPL to make its own claims against the supplier.
  • All delivery times mentioned are applicable after confirmation of order from us.
  • For returns policies, please check our section on Delivery and Returns.

LIABILITIES

  • Living in Faith / TNPL is liable only for intent and gross negligence, unless there are fraudulently concealed damages, damages for loss of life, limb or health or damage arising from any infringement of essential contractual obligations. The same applies to violations by Living in Faith / TNPL's agents.

SERVICE AND COMPLAINTS

  • a. The satisfaction of our members is close to our hearts. Therefore, we endeavour to deal with your concerns as quickly as possible and always provide you with our feedback after receiving your input. For service inquiries, please contact our customer service department: Email:shopping@livingfaith.in

DISCLAIMER FOR HYPERTEXT LINKS

  • The web site www.livingfaith.in includes hyperlinks to other Internet sites. Living in Faith has no control over the content of these sites, nor does it endorses them and is not responsible for their content. Once Living in Faith / TNPL becomes aware of illegal content, Living in Faith / TNPL will remove the corresponding links from www.livingfaith.in.

DATA SECURITY

  • As part of your registration as a customer on www.livingfaith.in you will be asked to provide personal data. This is data which is required by Living in Faith / TNPL to process the contracts concluded on www.livingfaith.in. All personal data is confidential and will be treated by Living in Faith / TNPL in accordance with relevant legal regulations. To safeguard your privacy in online payment transactions Living in Faith / TNPL uses the latest encryption techniques through our payment gateways.
  • The privacy policy by Living in Faith / TNPL can be found under http://livingfaith.in/privacy-policy.

IMAGE RIGHTS

  • All rights to use imagery on livingfaith.in lie with Living in Faith / TNPL or our partners. The use of the material - in whatever form - is prohibited unless explicit permission from Living in Faith / TNPL has been granted.

CANCELLATION POLICY

  • Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
  • As part of usual business practice, if we receive a cancellation notice and the order has not been dispatched by us, we shall cancel the order and refund the entire amount. Company holds discretionary right to refund the amount as customer credit points/check or bank refund. Living in Faith customer credit points cannot be availed as cash. Orders can only be refunded in the mode used at the time of purchase.

FINAL PROVISION

  • Should any provision of this agreement be legally void, this does not invalidate the whole contract. Instead, the invalid provision shall be replaced with an effective provision with the same economic purpose. The same applies to possible gaps in this contract.
  • Living in Faith / TNPL reserves the right to amend these terms and conditions for future business. Excluded from this are unreasonable changes, especially pertaining to essential contract elements, such as the main benefits owed, which would be subject of a contract modification. Living in Faith / TNPL will notify you of changes to the Terms and Conditions in timely fashion. Notification of changes will include a reference to the possibility and the period of objection and the significance or consequences of the omission of contradiction. If you do not contradict the validity of the amended Terms and Conditions within two weeks of the day following the receipt of the notification of change to you, the amended terms and conditions shall be deemed accepted by you.
  • Last Updated: 10th October 2019